Effective date: October 28, 2026
These Terms of Service describe the use of rbplumbingsewer.com and the customer-communication services provided by RootBusters Plumbing, Sewer & Drains, Inc. (“RootBusters,” “we,” “us,” or “our”). Information about personal data is available in our Privacy Policy.
You may use our website to learn about our services, contact our team, and request assistance. Please provide accurate contact and service information, and request work only for property you own or are authorized to act for. Do not use the website or messaging channels for unlawful activity, impersonation, spam, or interference with our systems.
Submitting a form, sending a message, or speaking with an automated receptionist does not by itself confirm an appointment or authorize plumbing work. Scheduling, availability, the scope of work, and pricing must be confirmed with RootBusters. Any accepted estimate, work authorization, or separate service agreement governs the specific work, payment terms, and any applicable warranty.
Program name: RootBusters Plumbing, Sewer & Drains, Inc. Customer Care.
When you opt in to customer-care text messages, messages may include:
Messages may be sent through Jobber or another communications provider and may use automated technology. Message frequency varies according to your inquiries, appointments, and service activity. Message and data rates may apply. Your wireless provider’s plan determines any charges.
Text-message consent is optional and is not a condition of purchasing services. A website visit or telephone-number submission alone does not enroll you in a promotional messaging program. You must be authorized to use the telephone number you provide.
The website’s customer-care checkbox applies to service-related messages. If RootBusters offers promotional texts, such as offers or service promotions, those messages require a separate opt-in that explains that program. Customer-care consent does not serve as consent to a separate promotional program.
Reply STOP to the number sending you messages to opt out of text messaging. You may receive one message confirming your opt-out. You may also contact our team to discuss your communication preferences. If you later want to receive texts again, contact us to arrange a new opt-in.
Reply HELP for assistance. You can also call (844) 247-7668 or email rootbustersplumbing@yahoo.com. Our published business phone number may differ from the number used to send service messages. If a message cannot be delivered, contact us by phone or email.
Mobile phone numbers, SMS opt-in information, and text-message consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Communications and service-management providers may process information to operate our messaging and customer-care services.
Review our Privacy Policy for details about information collection, use, service providers, retention, and your choices.
RootBusters may use Jobber’s automated or AI-assisted receptionist to answer inquiries, gather information, assist with scheduling requests, and support customer communications. Automated responses can be incomplete or inaccurate. Confirm important details, including appointment status, availability, pricing, and the scope of work, with our team.
Depending on the features enabled, communication records may include call audio, transcripts, summaries, and message history. Any call recording is subject to applicable notice and consent requirements. Contact us if you prefer assistance from a team member. Do not send passwords, full payment-card details, or unnecessary sensitive personal information through these channels.
Website forms, text messages, and automated receptionists are not emergency-response services. For an urgent plumbing problem, call (844) 247-7668 and describe the situation. For immediate danger, a suspected gas leak, or a life-threatening emergency, move to safety and contact 911 or the appropriate emergency or utility service.
Text delivery can be delayed or prevented by network availability, carrier filtering, device settings, or other technical conditions. Delivery and response times are not guaranteed. Carriers are not liable for delayed or undelivered messages.
Website articles and descriptions provide general information and do not replace an on-site evaluation of your particular plumbing issue. Third-party websites and services linked from our website have their own terms and privacy practices. We may correct website errors or update information as needed.
We may update these terms as our website and communication services change. The revised terms will be posted here with an updated effective date. A change to these terms does not replace any separate consent required for a new messaging purpose or alter an existing written service agreement without the agreement required for that change.
RootBusters Plumbing, Sewer & Drains, Inc.
121 Avondale Ct
Bolingbrook, IL 60440
Phone: (844) 247-7668
Email: rootbustersplumbing@yahoo.com