- 24HR SERVICE
- Servicing Bolingbrook, IL & Surrounding Areas
Bolingbrook, IL & Surrounding Areas
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Effective date: October 28, 2026
RootBusters Plumbing, Sewer & Drains, Inc. (“RootBusters,” “we,” “us,” or “our”) provides plumbing, sewer, and drain services. This Privacy Policy explains how we handle information collected through rbplumbingsewer.com, service requests, phone calls, text messages, and related customer communications.
Depending on how you contact or use our services, we may collect:
Please do not include passwords, Social Security numbers, full payment-card details, or other unnecessary sensitive information in website forms, text messages, or receptionist conversations.
We use information to respond to inquiries, arrange and manage appointments, provide requested services, communicate about estimates and job progress, maintain customer records, provide support, improve our website, prevent spam or misuse, and meet applicable legal obligations. Where you have separately agreed to promotional messages, we may use your information for that specific messaging program.
We may use Jobber and related service providers to help manage customer communications and service requests. When an automated or AI-assisted receptionist is enabled, it may collect the contact details, service address, scheduling preferences, and issue description you provide so that a request can be routed or followed up.
Depending on the communication features in use, records may include call audio, transcripts, conversation summaries, or text-message history. Any call recording is subject to applicable notice and consent requirements. An automated response does not by itself confirm an appointment, service availability, a final price, or completed work. To ask for assistance from our team, use the contact details below.
Our customer-care messaging program may include responses to service requests, appointment confirmations and reminders, scheduling changes, technician or job updates, estimate or invoice notifications, and customer support. Message frequency varies based on your requests and service activity. Message and data rates may apply.
Providing a telephone number or using this website does not automatically enroll you in promotional texts. Customer-care consent does not authorize a separate promotional messaging program. If promotional messaging is offered, it requires a separate opt-in. Consent to text messages is not a condition of purchasing services.
To stop text messages, reply STOP to the number sending you messages. A confirmation of your opt-out may be sent. To receive assistance, reply HELP, call (844) 247-7668, or email rootbustersplumbing@yahoo.com. You can contact us about service even if you choose not to receive texts. See our Terms of Service for additional messaging terms.
We may provide information to vendors that support our operations, such as website hosting and maintenance providers, communications providers, Jobber, and other service-management providers, as needed to deliver the services described in this policy. We may also disclose information when required by law or when reasonably necessary to protect people, property, or legal rights.
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for their own marketing or promotional purposes. Service providers supporting the delivery of our communications may process this information to provide those services; this does not authorize them to use it for their own marketing.
Our website uses Google analytics tools to understand website usage and interactions. Embedded maps, reviews, and spam-protection features may also communicate with their providers and collect technical information when they load. Third-party websites and services have their own privacy policies, including Google’s Privacy Policy and Jobber’s Privacy Policy.
You can manage or delete cookies through your browser settings. Restricting cookies or third-party features may affect parts of the website. Following a link to another website is subject to that website’s privacy practices.
We use reasonable administrative and technical safeguards to protect information, including limiting access to people and service providers who need it for their work. No internet transmission or storage system can be guaranteed completely secure.
Information is retained as needed to manage requests and services, maintain business and consent records, resolve disputes, and satisfy applicable legal obligations. The retention period depends on the type of information and why it is held. An opt-out does not necessarily require deletion of records needed to document or honor your preferences.
You may contact us to request access to, correction of, or deletion of your personal information, or to ask about our privacy practices. We may need to verify your identity before acting on a request. Some records may need to be retained for legal, security, accounting, or service-related reasons. Additional rights may apply depending on where you live.
Our website and service-request channels are not directed to children under 13. If you believe a child has provided personal information through these channels, contact us so we can review and address it.
We may update this policy as our services or practices change. Updates will be posted on this page with a revised effective date. Where required, we will provide additional notice or obtain consent before a material change applies.
RootBusters Plumbing, Sewer & Drains, Inc.
121 Avondale Ct
Bolingbrook, IL 60440
Phone: (844) 247-7668
Email: rootbustersplumbing@yahoo.com
For related website and messaging rules, visit our Terms of Service.